privacy policy

Shima & Co. KK (hereinafter referred to as "our company") recognizes the importance of handling the personal information of customers who use our services, and uses personal information appropriately. We believe that its protection is our social responsibility.

Furthermore, we promise to pay the utmost attention to the protection of personal information, and to continue our constant efforts to handle personal information appropriately and manage it safely. Our company considers the protection of personal information to be an important aspect of business activities and has established the following "Privacy Policy".

We comply with laws, national guidelines, and other norms regarding the protection of personal information.

When collecting, using, and providing personal information, we strictly manage it.

Our company will thoroughly prevent and correct unauthorized access to personal information, loss, destruction, falsification, leakage, etc. of personal information.

We will handle acquired personal information within the scope of the purpose of use stipulated in our personal information protection policy, and will establish and implement confirmation procedures to ensure that it is not used outside the scope of the purpose of use.

5. Our company will respond in good faith to inquiries and requests for disclosure of personal information from customers.

6. We continually improve our personal information protection management systems and mechanisms.

Definition of personal information

Our company has established a privacy policy. This Privacy Policy establishes our policies regarding the use and management of personal information in the operation of this website and other business activities. In order to use our services with peace of mind, we believe that it is most important to comply with laws and regulations regarding personal information protection and ensure the appropriate collection, use, and management of personal information within our company. .

Definition of personal information

Personal information is information about an individual and refers to information that can identify a specific individual, such as name, date of birth, gender, telephone number, email address, occupation, place of work, etc.

Collection and use of personal information

We collect and use personal information only within the scope of the following purposes. Our collection and use of personal information is based on your voluntary provision, and when you provide your personal information, you consent to the use of your personal information in accordance with this policy.

• Necessary work to deliver the ordered product
• Providing useful and necessary information to customers, such as information on new products, etc.
• Inquiries and confirmations necessary for our business execution, and gathering opinions for service improvement
• Inquiries and confirmations necessary for our business execution, and gathering opinions for service improvement

Provision of personal information to third parties

We will not disclose or provide personal information to third parties without the prior consent of the individual, unless required by law or other legitimate reasons.

Supervision of subcontractors

We may provide some personal information to outside parties to perform tasks such as providing products and services to you. In doing so, we will manage our subcontractors to ensure that they handle personal information appropriately.

Management of personal information

In order to prevent the leakage, loss, or damage of personal information, we will appoint a person in charge of personal information protection management, make efforts to ensure appropriate security, and strive to keep personal information accurate and up-to-date. We will appropriately manage the personal information we receive.

Inquiry, correction or deletion of information content

If you wish to inquire about, correct, or delete personal information you have provided to us, we will respond promptly within a reasonable range after confirming your identity.

Security

Our shopping cart is authenticated by Temona's digital ID. When you enter and submit data in your shopping cart, all communications between your web browser and the server are encrypted using SSL encryption, so the information you enter is transmitted securely.

If you wish to disclose, correct, stop using or providing your personal information, please contact us at the address below.

hello@shimaokinawa.com